How to eliminate QuickBooks not responding error permanently?

Sometimes, users come across an issue where they get QuickBooks not responding error when they try to open the application. On the occurrence of this error, the user gets a message, “A problem caused the program to stop working correctly.” The issue often encounters without giving any error message and quits itself. Moreover, QuickBooks stops responding to the users’ command or makes the program slow. Through this advisory blog, we will brief you on causes and troubleshooting solutions to resolve the error, so stay connected.

Stuck with QuickBooks not responding error? Don’t worry. Reach out to the QuickBooks technical support team for help by calling us on our toll-free number 1.855.738.2784

Reasons that trigger QuickBooks Desktop is unresponsive error

A damaged or missing QBWUSER.ini file is the leading cause of this desktop error. Other major reasons for the error are listed below:

1. The Windows operating system is damaged or corrupted.
2. QuickBooks installation might be damaged or corrupted.
3. The name of QB company file is too long, according to Intuit’s guidelines.
4. There might be some corruption in the QuickBooks program files and system’s hard drive.

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Quick Resolutions for QuickBooks not responding when opening

Solution 1. From the QuickBooks Tool Hub, put Quick Fix my Program to use

1. Close company files and quit the QuickBooks Desktop application. Open your web browser to download the setup file of the latest QuickBooks Tool Hub version.
2. Save the setup file somewhere you can easily find, like your Windows Desktop. Double-click to open the file and follow the on-screen steps.
3. You need to agree to the terms and conditions checkbox and finish installing QuickBooks Tool Hub.
4. Once done, double-click the QuickBooks Tool Hub icon to open the tool hub and choose the Program Problems tab.
5. Click Quick Fix my Program and wait till the tool resolves program issues.
6. When the tool completes, start the QuickBooks Desktop application and log in to your company file.

Solution 2. Fix Microsoft components issues by running the QuickBooks Install Diagnostic Tool

1. In QuickBooks Tool Hub, choose the Network Issues tab and select QuickBooks Install Diagnostic Tool.
2. Let the tool run. It will take up to 20 minutes to resolve the issue. Once it finishes, restart your device and open QuickBooks again.

Solution 3. Give a new name to the QBWUSER.INI file to repair the damage

1. Quit QuickBooks Desktop, open File Explorer, and then the folder where company files are kept.
2. If you can’t see the folder, you need to enable hidden files and folders.
3. Now, search for the QBWUSER.ini file from the folder and right-click it.
4. Select the Rename option and rename the file by adding .old after the extension.
5. After that, change the name of the EntitlementDataStore.ecml file and open QuickBooks Desktop.

This blog has covered basic and most effective solutions to resolve QuickBooks not responding error. We hope you find them resourceful. If you have any confusion or need help, connect with the QuickBooks support team for help by calling us on our toll-free number 1.855.738.2784.

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